The Detoxify Guarantee

For more than 20 years, more than 20 million people just like you have turned to Detoxify Brand Products for their full body, herbal cleansing needs. With a comprehensive selection of products that are available on the market, we have created a brand that truly has something for everyone and we stand by our products’ ability to satisfy your needs. With multiple flavor, toxicity and timing options, Detoxify products can enhance any body’s ability to rid itself of toxins. Unlike other brands that may offer a “freshness” or “taste” guarantee, we work to ensure that our customers are satisfied with the results of their cleanse which is why we created The Detoxify Guarantee.


What is The Detoxify Guarantee?

The Detoxify Guarantee is a Satisfaction Guarantee. We guarantee that each of our products offers satisfactory results and a satisfactory experience for our customers, or we will work to ensure that a satisfactory replacement is provided at no additional charge. In laymen’s terms, if you buy one of our products and aren’t happy with the results or have a bad experience (if the product made you nauseous, for instance), we will give you another Detoxify Brand Product of your choosing in an effort to give you the results and experience you were looking for.


Dedication to Customer Satisfaction

Detoxify has always dedicated itself to satisfying our customers’ needs in the best possible way. Every aspect of the creation, production and sales processes is focused on satisfying the needs of our loyal retailers and customers. In the old days of detox, it was common for companies to offer “money back” guarantees. This usually involved sending in some sort of “proof” that the product had failed to cleanse the body of toxins. In doing so, the customer’s privacy was in question and the result of the process was that people that were unhappy with their cleanse never found a way to achieve the results they were looking for. 

For these reasons, Detoxify changed its guarantee to a “Satisfaction Guarantee”. This ensures that the end-result of the process is a satisfied customer who found the cleansing solution that worked for them, even if it takes a second try. We firmly believe that our product line has a solution for every body type, size, and gender, and we will work with customers who were unsatisfied to find the right combination of Detoxify cleanses to fit their needs.


How to Make a Claim

If you were unsatisfied with your Detoxify Brand Product, please send an email to customerservice@detoxify.com explaining what product(s) you used and why you were not satisfied with the results. Please include a verifiable copy of your receipt of purchase in this email and someone from our Customer Loyalty Division will work with you to get a replacement cleansing program sent to you at no additional charge. Once the product has been shipped, we will send you a tracking number to ensure the product is delivered in a timely manner.

Thank you for your continued support of Detoxify as we continue to satisfy your cleansing needs.

These statements have not been evaluated by the food and drug administration (FDA). Detoxify products are not intended to diagnose, treat, cure or prevent any disease. The views and opinions expressed in this article are those of the authors and do not necessarily reflect the official policy or position of Detoxify LLC, its owners or affiliates.